Outage in Bitrise

Long waiting times on M4 Pro machine (queue) builds

Major
November 18, 2025 - Started about 3 hours ago
Official incident page

Incident Report

We identified the root cause of elevated build queues on M4 Pro. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up due to the Cloudflare outage experienced earlier today, which has resulted in a larger number of builds being run at this time. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: M4 Pro Machines Severity: SEV-2 What we’re doing? Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe. We will be adding more M4 Pro capacity by next week. When will the next update be available? You can expect a status update approximately 1 hour from now.
Components affected
Bitrise Web App

Need to monitor Bitrise outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
IDENTIFIED about 2 hours ago - at 11/18/2025 06:18PM

We’re continuing to address the elevated build queue times, but wait times have now dropped to approximately 6-7 minutes across most queues. Our engineering team is monitoring the queues closely and is working on full remediation.

We’ll keep you posted with further updates. Thank you for your patience.

IDENTIFIED about 3 hours ago - at 11/18/2025 05:20PM

We identified the root cause of elevated build queues on M4 Pro. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up due to the Cloudflare outage experienced earlier today, which has resulted in a larger number of builds being run at this time.

Services:
Build start times and queue wait times; build execution itself remains normal once a worker is allocated.

Scope:
M4 Pro Machines

Severity:
SEV-2

What we’re doing?

Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe. We will be adding more M4 Pro capacity by next week.

When will the next update be available?

You can expect a status update approximately 1 hour from now.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook