Outage in Bitso

Degraded Performance for PIX & TED

Resolved Minor
August 16, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

One of our providers is having a degraded performance for PIX and TED at this moment, so deposits and withdrawals using these might have a degraded performance on creating and completing. We apologize for the inconvenience. -------------------------------------------------------- Um de nossos provedores está com problema de degradação de performance para o PIX & TED, então, os depósitos e saques utilizando PIX & TED podem ter uma leve demora em serem criados e completados. Desculpem o inconveniente.
Components affected
Bitso PIX
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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 08/16/2023 05:41PM

This incident has been resolved.

MONITORING about 2 years ago - at 08/16/2023 05:12PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 08/16/2023 04:00PM

One of our providers is having a degraded performance for PIX and TED at this moment, so deposits and withdrawals using these might have a degraded performance on creating and completing.
We apologize for the inconvenience.
--------------------------------------------------------
Um de nossos provedores está com problema de degradação de performance para o PIX & TED, então, os depósitos e saques utilizando PIX & TED podem ter uma leve demora em serem criados e completados.
Desculpem o inconveniente.

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