Outage in Bitso
Delays on MXN deposits and withdrawals | October 8th, 2025.
Resolved MinorIncident Report
We've identified an issue affecting MXN deposits and withdrawals that is causing processing delays.
To ensure the safety and stability of your funds while we work to resolve this, we have temporarily disabled MXN withdrawals.
Our engineering team is working urgently to resolve the situation as soon as possible.
We want to assure you that your funds remain safe. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the issue is resolved.
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Hemos identificado un problema que afecta a los depósitos y retiros en MXN, lo que está causando demoras en su procesamiento.
Para garantizar la seguridad y estabilidad de tus fondos mientras trabajamos para resolver el problema, hemos deshabilitado temporalmente los retiros en MXN.
Nuestro equipo de ingeniería ya está trabajando con urgencia para resolver la situación a la brevedad.
Queremos asegurarte que tus fondos permanecen seguros. Lamentamos sinceramente los inconvenientes que esto pueda ocasionar y proporcionaremos una actualización tan pronto como se resuelva el problema.
Components affected
Bitso SPEI Deposits and withdrawalsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 10/08/2025 08:43PM
This incident has been resolved.
MONITORING
7 months ago - at 10/08/2025 08:16PM
A fix has been implemented, and we are monitoring the results.
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Se ha implementado una solución, estamos monitoreando los resultados.
INVESTIGATING
7 months ago - at 10/08/2025 06:47PM
We've identified an issue affecting MXN deposits and withdrawals that is causing processing delays.
To ensure the safety and stability of your funds while we work to resolve this, we have temporarily disabled MXN withdrawals.
Our engineering team is working urgently to resolve the situation as soon as possible.
We want to assure you that your funds remain safe. We sincerely apologize for any inconvenience this may cause and will provide an update as soon as the issue is resolved.
--------------------------------
Hemos identificado un problema que afecta a los depósitos y retiros en MXN, lo que está causando demoras en su procesamiento.
Para garantizar la seguridad y estabilidad de tus fondos mientras trabajamos para resolver el problema, hemos deshabilitado temporalmente los retiros en MXN.
Nuestro equipo de ingeniería ya está trabajando con urgencia para resolver la situación a la brevedad.
Queremos asegurarte que tus fondos permanecen seguros. Lamentamos sinceramente los inconvenientes que esto pueda ocasionar y proporcionaremos una actualización tan pronto como se resuelva el problema.
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