Outage in Bitso

SMS Delivery Delays to Telcel Network in Mexico

Resolved Minor
December 09, 2024 - Started 12 days ago - Lasted 1 day
Official incident page

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Outage Details

Due to an issue at our provider end, users with Telcel may have delays in receiving SMS in México. They are actively working to resolve this situation as soon as possible. We will inform you once the service is restored. ------------------- Debido a un problema en los sistemas de nuestro proveedor, usuarios con Telcel pueden experimentar demoras al recibir mensajes SMS en México. Actualmente see encuentran trabajando activamente para resolver esta situación lo antes posible, te informaremos una vez el servicio sea restablecido.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 03:09AM

This incident has been resolved.

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Este incidente ha sido resuelto.

MONITORING 11 days ago - at 12/10/2024 03:33PM

Our provider is observing a recovery in SMS delivery. We will continue monitoring the service to ensure it's fully restored.

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Nuestro proveedor está observando una recuperación en la entrega de SMS. Continuaremos monitoreando el servicio para asegurarnos que se restablezca por completo.

IDENTIFIED 12 days ago - at 12/10/2024 01:13PM

Our provider continues experiencing issues which may cause delays when receiving SMS over Telcel Network in Mexico.
We will provide further updates as soon as more information becomes available.

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Nuestro proveedor continúa experimentando problemas que pueden causar demoras al recibir SMS a través de la red Telcel en México.
Brindaremos más actualizaciones tan pronto como haya más información disponible.

IDENTIFIED 12 days ago - at 12/09/2024 11:24PM

Due to an issue at our provider end, users with Telcel may have delays in receiving SMS in México.

They are actively working to resolve this situation as soon as possible. We will inform you once the service is restored.

-------------------

Debido a un problema en los sistemas de nuestro proveedor, usuarios con Telcel pueden experimentar demoras al recibir mensajes SMS en México.

Actualmente see encuentran trabajando activamente para resolver esta situación lo antes posible, te informaremos una vez el servicio sea restablecido.

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