Outage in Bitso

Temporary Instability in PIX Transactions | Feb 7th 2025

Resolved Minor
February 07, 2025 - Started 8 months ago - Lasted about 6 hours
Official incident page

Incident Report

Dear customers, we are experiencing instability in processing transactions using PIX. We are monitoring the situation in the market, and as soon as we have additional information, we will share it. Rest assured that your funds are always safe. ---------------------------------------------- Caros clientes, estamos enfrentando instabilidade para processar transações utilizando o PIX. Estamos monitorando a situação no mercado e tão breve tenhamos informações adicionais, compartilharemos. Fiquem tranquilos que seus fundos estão sempre seguros.
Components affected
Bitso PIX
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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/07/2025 11:22PM

This incident has been resolved.

INVESTIGATING 8 months ago - at 02/07/2025 05:31PM

Dear customers, we are experiencing instability in processing transactions using PIX. We are monitoring the situation in the market, and as soon as we have additional information, we will share it.

Rest assured that your funds are always safe.
----------------------------------------------

Caros clientes, estamos enfrentando instabilidade para processar transações utilizando o PIX. Estamos monitorando a situação no mercado e tão breve tenhamos informações adicionais, compartilharemos.

Fiquem tranquilos que seus fundos estão sempre seguros.

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