Outage in Bitso

"Deposit" button for MXN - Android Devices & Web | Mar 27th

Resolved Minor
March 27, 2025 - Started about 1 month ago - Lasted 43 minutes
Official incident page

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Outage Details

We have identified an issue with the "Deposit" button for MXN not displaying the account information for Android devices and the web. MXN deposits are not affected; the only problem is showing the information. Our engineering team is already reviewing this. ---------------- Hemos identificado un problema con el botón "Depositar" para MXN por el cual no se muestra la información de la cuenta en Android y Web. Los depositos de MXN no estan afectados el problema es solo al mostrar la información. Nuestro equipo de ingeniería ya está revisándolo.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/27/2025 04:27PM

The incident has been resolved, the MXN deposit button is working normally again.

----------------

El incidente ha sido resuleto, el botón para depositar MXN está funcionando con normalidad.

INVESTIGATING about 1 month ago - at 03/27/2025 03:57PM

We have identified an issue with the "Deposit" button for MXN not displaying the account information for Android devices and the web. MXN deposits are not affected; the only problem is showing the information.

Our engineering team is already reviewing this.
----------------

Hemos identificado un problema con el botón "Depositar" para MXN por el cual no se muestra la información de la cuenta en Android y Web. Los depositos de MXN no estan afectados el problema es solo al mostrar la información.

Nuestro equipo de ingeniería ya está revisándolo.

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