Outage in Blackbaud
Active Issue Alert – Luminate Products - 000347677
Resolved MinorIncident Report
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate CMS Blackbaud Luminate Online Blackbaud Luminate Integration Blackbaud Luminate WebServices Blackbaud Luminate CRM Blackbaud CRM Blackbaud Email Marketing Blackbaud Raiser's Edge NXT Blackbaud Email ServicesNeed to monitor Blackbaud outages?
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Latest Updates ( sorted recent to last )
INVESTIGATING
over 3 years ago - at 04/20/2022 06:19PM
Our monitoring systems detected connectivity issues with Luminate Online preventing customers from accessing their solution. In addition, we have identified impact to Blackbaud Communication Services where some Raiser’s Edge and Blackbaud CRM customers may experience mail services and integration issues between these products and Luminate Online. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
over 3 years ago - at 04/20/2022 05:44PM
Our monitoring systems detected connectivity issues with Luminate Online preventing customers from accessing their solution. In addition, we have identified impact to Blackbaud Communication Services where some Raiser’s Edge and Blackbaud CRM customers may experience mail services and integration issues between these products and Luminate Online. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
over 3 years ago - at 04/20/2022 05:26PM
We are continuing to investigate this issue.
INVESTIGATING
over 3 years ago - at 04/20/2022 05:13PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
over 3 years ago - at 04/20/2022 05:03PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
over 3 years ago - at 04/20/2022 04:46PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Latest Blackbaud outages
Active Issue Alert – Blackbaud Altru - 000641496 - about 12 hours ago
Active Issue Alert – Blackbaud Luminate Online® - #000641386 - about 16 hours ago
Active Issue Alert – Blackbaud Education Management Solutions and Payment Services - #000640925 - 3 days ago
Active Issue Alert – Multiple Products - #000640897 - 3 days ago
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