Outage in Blackbaud

Active Issue Alert – Blackbaud ID – Multiple Products - 000386716

Resolved Minor
September 07, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

Incident Report

We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

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Latest Updates ( sorted recent to last )
INVESTIGATING about 3 years ago - at 09/07/2022 07:03PM

We are aware of a third-party incident that is intermittently impacting Blackbaud ID (BBID) connectivity. This may prevent users from logging into their solution, or to blackbaud.com. Customers may be able to access their solution(s) by logging out and logging in again. We are working with the third-party to resolve this for you as quickly as possible and will update this incident when more information is available.

INVESTIGATING about 3 years ago - at 09/07/2022 06:31PM

We are aware of a third-party incident that is intermittently impacting Blackbaud ID (BBID) connectivity. This may prevent users from logging into their solution, or to blackbaud.com. Customers may be able to access their solution(s) by logging out and logging in again. We are working with the third-party to resolve this for you as quickly as possible and will update this incident when more information is available.

INVESTIGATING about 3 years ago - at 09/07/2022 06:31PM

We are aware of a third-party incident that is intermittently impacting Blackbaud ID (BBID) connectivity. This may prevent users from logging into their solution, or to blackbaud.com. Customers may be able to access their solution(s) by logging out and logging in again. We are working with the third-party to resolve this for you as quickly as possible and will update this incident when more information is available.

INVESTIGATING about 3 years ago - at 09/07/2022 06:05PM

We are aware of a third-party incident that is intermittently impacting Blackbaud ID (BBID) connectivity. This may prevent users from logging into their solution, or to blackbaud.com. We are working with the third-party to resolve this for you as quickly as possible and will update this incident when more information is available.

INVESTIGATING about 3 years ago - at 09/07/2022 05:29PM

We are aware of a third-party incident that is intermittently impacting Blackbaud ID (BBID) connectivity. This may prevent users from logging into their solution, or to blackbaud.com. We are working with the third-party to resolve this for you as quickly as possible and will update this incident when more information is available.

INVESTIGATING about 3 years ago - at 09/07/2022 04:53PM

We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

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