Outage in Blackbaud

Active Issue Alert – Blackbaud ID – Multiple Products - 000461774

Resolved Minor
June 21, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
Components affected
Blackbaud Church Management Blackbaud Constituent API Blackbaud Grantmaking Blackbaud Student Information System Blackbaud Accounts Payable API Blackbaud Billing Management (EAP) Blackbaud .com Blackbaud Host*Net/FIMS/IGAM Blackbaud ResearchPoint Blackbaud Enrollment Management System Blackbaud Learning Management System Blackbaud Treasury API Blackbaud Tuition Management Blackbaud WealthPoint Blackbaud Employee Giving Blackbaud Employee Volunteering Blackbaud Fundraiser Performance Management (FPM) Blackbaud DonorCentral NXT Blackbaud eTapestry Blackbaud Altru Blackbaud Opportunity API Blackbaud School Website System Blackbaud School API Blackbaud Core Functionality Blackbaud Payments API Blackbaud Raiser's Edge NXT Blackbaud Fundraising API Blackbaud General Ledger API Blackbaud Financial Edge NXT Blackbaud Gift API Blackbaud Statistical Unit API

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/21/2023 02:21PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED over 2 years ago - at 06/21/2023 02:11PM

We have identified an issue impacting some of our customers. Our engineers are working to resolve the event and restore service for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING over 2 years ago - at 06/21/2023 01:40PM

We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

INVESTIGATING over 2 years ago - at 06/21/2023 01:39PM

We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

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