Outage in Blackbaud

Active Issue Alert – Blackbaud ID – Multiple Products - 000478439

Resolved Minor
September 12, 2023 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting users that may prevent anyone from signing in with their Blackbaud ID or using features in the solutions below. Customers are experiencing issues logging in and slowness within the solutions. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/12/2023 05:15PM

We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.

INVESTIGATING about 1 year ago - at 09/12/2023 04:12PM

We have identified an issue impacting users that may prevent anyone from signing in with their Blackbaud ID or using features in the solutions below. Customers are experiencing issues logging in and slowness within the solutions. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.

INVESTIGATING about 1 year ago - at 09/12/2023 03:55PM

We have identified an issue impacting users that may prevent anyone from signing in with their Blackbaud ID or using features in the solutions below. Customers are experiencing issues logging in and slowness within the solutions. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates.

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