Active Issue Alert – Blackbaud NetCommunity™, Email Services. Blackbaud Altru®, Blackbaud CRM™, Blackbaud Internet Solutions™ - #000544880

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates

We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.