Outage in Blackbaud
Active Issue Alert - Multiple Products - 000557681
Resolved Major
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Outage Details
Components affected
Blackbaud Financial Edge NXT Blackbaud Payment Service Blackbaud Tuition Management Blackbaud Online Express Blackbaud Raiser's Edge NXT Blackbaud CSRconnect Blackbaud GrantsConnect Blackbaud Grantmaking Blackbaud eTapestry Blackbaud NetCommunity Blackbaud Internet Solutions Blackbaud Altru Blackbaud CRM Blackbaud Billing Management (EAP)Latest Updates ( sorted recent to last )
This issue is resolved and services have been restored across impacted products.
This issue is resolved and services have been restored across impacted products.
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
We are continuing to work on a fix for this issue.
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
We are continuing to work on a fix for this issue.
We are investigating an issue impacting multiple products in different ways. Some symptoms include: donation forms not loading, errors during donation or registration processes, and/or payment terminals showing no associated merchant accounts. Our engineers are investigating and working to resolve it quickly. Please continue to reference this page for updates.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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