Outage in Blackbaud

Active Issue Alert – Blackbaud Grantmaking™- #000557787

Resolved Minor
October 04, 2024 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Grantmaking
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/04/2024 02:13PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 2 months ago - at 10/04/2024 01:12PM

Users are seeing a blank page when attempting to access the Applicant and Grantee Portal. Applicants are still able to complete and submit existing forms. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 2 months ago - at 10/04/2024 12:54PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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