Outage in Blackbaud

Active Issue Alert – JustGiving® from Blackbaud® - 000559035

Resolved Minor
October 10, 2024 - Started about 1 month ago - Lasted about 7 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud JustGiving
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/10/2024 07:17PM

This incident has been resolved.

MONITORING about 1 month ago - at 10/10/2024 01:56PM

Our engineers have implemented a fix which should resolve an issue impacting a subset of our customers experiencing intermittent 500 errors when accessing Fundraising pages. Our engineers are currently monitoring the results of the fix. Please continue to reference this page for updates.

INVESTIGATING about 1 month ago - at 10/10/2024 12:22PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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