Outage in Blackbaud

Active Issue Alert – Financial Edge NXT - 000560424

Resolved Minor
October 16, 2024 - Started 29 days ago - Lasted 30 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Financial Edge NXT
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 10/16/2024 04:34PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 29 days ago - at 10/16/2024 04:25PM

A subset of users are unable to see all modules after signing in to the solution. Users may see only some available modules, or may encounter a green pulsing dot after signing in. Our engineers are working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 29 days ago - at 10/16/2024 04:07PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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