Outage in Blackbaud

Active Issue Alert – Blackbaud Grantmaking and Raiser's Edge NXT - Request Entry-000571253

Resolved Major
December 05, 2024 - Started 22 days ago - Lasted about 7 hours
Official incident page

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Outage Details

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 12/05/2024 05:39PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 22 days ago - at 12/05/2024 05:22PM

A subset of customers are experiencing intermittent performance issues throughout their solutions, such as lists or modules not loading or generating "there was a problem" errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 22 days ago - at 12/05/2024 04:30PM

A subset of customers are experiencing intermittent performance issues throughout their solutions, such as lists or modules not loading or generating "there was a problem" errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 22 days ago - at 12/05/2024 03:53PM

A subset of customers are experiencing intermittent performance issues throughout their solutions, such as lists or modules not loading or generating "there was a problem" errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 22 days ago - at 12/05/2024 03:08PM

A subset of customers are experiencing intermittent performance issues throughout their solutions, such as lists or modules not loading or generating "there was a problem" errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 22 days ago - at 12/05/2024 02:36PM

A subset of customers are experiencing intermittent performance issues throughout their solutions, such as lists or modules not loading or generating "there was a problem" errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 22 days ago - at 12/05/2024 02:14PM

A subset of customers are experiencing intermittent performance issues throughout their solutions, such as lists or modules not loading or generating "there was a problem" errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 22 days ago - at 12/05/2024 01:36PM

A subset of customers are experiencing intermittent performance issues throughout their solutions, such as lists or modules not loading or generating "there was a problem" errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 22 days ago - at 12/05/2024 12:56PM

A subset of customers are experiencing intermittent performance issues throughout their solutions, such as lists or modules not loading or generating "there was a problem" errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED 22 days ago - at 12/05/2024 12:47PM

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED 22 days ago - at 12/05/2024 12:30PM

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED 22 days ago - at 12/05/2024 11:47AM

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED 22 days ago - at 12/05/2024 11:06AM

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED 22 days ago - at 12/05/2024 11:05AM

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

IDENTIFIED 22 days ago - at 12/05/2024 10:26AM

We are investigating an issue impacting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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