Outage in Blackbaud

Active Issue Alert – Payment Services - 000585059

Resolved Major
February 09, 2025 - Started 13 days ago - Lasted 26 minutes
Official incident page

Need to monitor Blackbaud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Blackbaud, and never miss an outage again.
Start Free Trial

Outage Details

We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Payment Service
Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 02/09/2025 11:05AM

This incident has been resolved.

INVESTIGATING 13 days ago - at 02/09/2025 10:40AM

We are aware that a subset of our Payment Services or Merchant Services customers are experiencing an issue when processing transactions. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

Rely on a lot of vendors? We make monitoring them easy

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3746 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook