Outage in Blackbaud

Active Issue Alert – Blackbaud Student Information System™ - #000598690

Resolved Minor
April 08, 2025 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

When accessing student records via People finder in Academics users receive a "Head's up! You're in a restricted area". Please continue to reference this page for updates.
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/08/2025 01:23PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 7 days ago - at 04/08/2025 12:31PM

When navigating in the portal, some pages will not load completely. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 7 days ago - at 04/08/2025 11:09AM

When accessing student records via People finder in Academics users receive a "Head's up! You're in a restricted area". Please continue to reference this page for updates.

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