Outage in Blackbaud
Active Issue Alert – Multiple Products - #000639155
Resolved MinorIncident Report
We have identified an issue impacting a subset of our customers, causing errors when attempting to log in to Raiser's Edge NXT. Customer may see a green pulsing dot when attempting to log in and the page does not load. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/09/2025 01:53PM
This incident has been resolved.
IDENTIFIED
6 months ago - at 10/09/2025 11:17AM
We have identified an issue impacting a subset of our European customers, causing errors when attempting to log in to various products via Blackbaud.com or direct product links. Customer may see a green pulsing dot when attempting to log in and the page does not load. Our engineers have diagnosed the issue and are working to resolve it as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
6 months ago - at 10/09/2025 10:00AM
We have identified an issue impacting a subset of our customers, causing errors when attempting to log in to various products via Blackbaud.com. Customer may see a green pulsing dot when attempting to log in and the page does not load. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
6 months ago - at 10/09/2025 09:59AM
We have identified an issue impacting a subset of our customers, causing errors when attempting to log in to various products via Blackbaud.com. Customer may see a green pulsing dot when attempting to log in and the page does not load. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
6 months ago - at 10/09/2025 09:59AM
We have identified an issue impacting a subset of our customers, causing errors when attempting to log in to Raiser's Edge NXT. Customer may see a green pulsing dot when attempting to log in and the page does not load. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates.
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