Outage in Blackbaud

Active Issue Alert –Blackbaud Merchant Services - 000598327

Resolved Minor
April 07, 2025 - Started 9 days ago - Lasted 1 day
Official incident page

Need to monitor Blackbaud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Blackbaud, and never miss an outage again.
Start Free Trial

Outage Details

We have identified a delay in payment disbursements on April 3rd affecting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Merchant Services
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 04/08/2025 12:31PM

This incident has been resolved.

MONITORING 9 days ago - at 04/07/2025 01:06AM

Some AU payouts scheduled for April 3rd, 2025 are delayed. We expect that these payouts will be processed on April 7th, 2025. We are continuing to monitor the situation closely and will provide updates as they become available.

INVESTIGATING 9 days ago - at 04/07/2025 12:35AM

We have identified a delay in payment disbursements on April 3rd affecting some of our customers. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Tired of not knowing when third party vendors are down?

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3948 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook