Outage in Blackbaud
Active Issue Alert – ResearchPoint- 000619959
Resolved Major
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Outage Details
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud ResearchPointLatest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 07/14/2025 05:22PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
IDENTIFIED
28 days ago - at 07/14/2025 04:58PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
28 days ago - at 07/14/2025 04:19PM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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