Outage in Blackbaud

Active Issue Alert – Blackbaud Tuition Management - #000586131

Resolved Minor
February 12, 2025 - Started 8 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting a small subset of our customers causing issues with the shopping cart. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Tuition Management
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 02/12/2025 10:44PM

An issue impacting a small subset of our customers causing issues with the shopping cart is now resolved and service has been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 8 days ago - at 02/12/2025 10:01PM

We have identified an issue impacting a small subset of our customers causing issues with the shopping cart. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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