Outage in Blackbaud

Active Issue Alert – Raiser's Edge NXT - 000587661

Resolved Minor
February 20, 2025 - Started 1 day ago - Lasted 36 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXT
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 02/20/2025 03:10PM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 1 day ago - at 02/20/2025 02:48PM

Users are reporting that data is missing in the Participant Options columns of the Participant List. The root cause has been identified and a fix is underway. Please continue to reference this page for updates. We will provide another update no later than 10:15 AM EST.

INVESTIGATING 1 day ago - at 02/20/2025 02:34PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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