Outage in Blackbaud
Active Issue Alert – SKY API - 000596300
Resolved Minor
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Outage Details
Components affected
Blackbaud Financial Edge NXTLatest Updates ( sorted recent to last )
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
We are investigating reports of SKY API endpoints for FENXT returning errors "Error: Authentication failed. User is not mapped". Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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