Outage in Blackbaud

Active Issue Alert – Blackbaud NetCommunity™ - #000601176

Resolved Major
April 17, 2025 - Started 7 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud NetCommunity

Need to monitor Blackbaud outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/17/2025 07:42PM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

MONITORING 7 months ago - at 04/17/2025 07:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 04/17/2025 06:35PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 7 months ago - at 04/17/2025 06:03PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

Latest Blackbaud outages

Active Issue Alert – Blackbaud Altru® - #000642975 - 3 days ago
Active Issue Alert – Blackbaud ID – Multiple Products - #000642797 - 4 days ago
Active Issue Alert – Financial Edge NXT - 000642747 - 4 days ago
Active Issue Alert – Raiser's Edge NXT - #000642589 - 5 days ago
Active Issue Alert – Blackbaud Financial Aid Management- #000642445 - 5 days ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook