Outage in Blackbaud

Active Issue Alert – Blackbaud NetCommunity™ - #000601176

Resolved Major
April 17, 2025 - Started 30 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud NetCommunity
Latest Updates ( sorted recent to last )
RESOLVED 30 days ago - at 04/17/2025 07:42PM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

MONITORING 30 days ago - at 04/17/2025 07:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 30 days ago - at 04/17/2025 06:35PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 30 days ago - at 04/17/2025 06:03PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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