Outage in Blackbaud
Active Issue Alert – Multiple Blackbaud Products - 000608205
Resolved Minor
Need to monitor Blackbaud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Blackbaud, and never miss an outage again.
Start Free Trial
Outage Details
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Opportunity API Blackbaud .com Blackbaud Tuition Management Blackbaud Learning Management System Blackbaud Raiser's Edge NXT Blackbaud Statistical Unit API Blackbaud WealthPoint Blackbaud School Website System Blackbaud Treasury API Blackbaud General Ledger API Blackbaud Student Information System Blackbaud Enrollment Management System Blackbaud ResearchPoint Blackbaud Core Functionality Blackbaud Accounts Payable API Blackbaud Constituent API Blackbaud Altru Blackbaud Fundraising API Blackbaud School API Blackbaud Payments API Blackbaud Grantmaking Blackbaud DonorCentral NXT Blackbaud Financial Edge NXT Blackbaud Gift API Blackbaud Billing Management (EAP) Blackbaud eTapestry Blackbaud Fundraiser Performance Management (FPM) Blackbaud Guided FundraisingLatest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/21/2025 03:02PM
We recently resolved an issue that prevented users from signing in or using features in their solutions. You should now be able to sign in to your Blackbaud solutions and services with your Blackbaud ID.
MONITORING
2 days ago - at 05/21/2025 01:05PM
We have observed decreasing latency and improved performance following another configuration change. We are continuing to monitor system performance. The next update will be 11:00 AM ET.
MONITORING
3 days ago - at 05/20/2025 05:12PM
We have observed decreasing latency and improved performance following another configuration change. We are continuing to monitor system performance. The next update will be 10:00 AM ET on 5/21/2025.
MONITORING
3 days ago - at 05/20/2025 03:57PM
We have observed decreasing latency and improved performance following another configuration change. We are continuing to monitor system performance. Please continue to check this page for updates.
MONITORING
3 days ago - at 05/20/2025 03:44PM
A subset of users are experiencing latency or errors when logging in with BBID. We’ve made a configuration change based on our initial findings and are continuing to investigate. Please continue to check this page for updates.
INVESTIGATING
3 days ago - at 05/20/2025 03:11PM
A subset of users are experiencing latency or errors when logging in with BBID. We’ve made a configuration change based on our initial findings and are continuing to investigate. Please continue to check this page for updates.
INVESTIGATING
3 days ago - at 05/20/2025 02:24PM
A subset of users are experiencing latency or errors when logging in with BBID. We’ve made a configuration change based on our initial findings and are continuing to investigate. Please continue to check this page for updates.
INVESTIGATING
3 days ago - at 05/20/2025 02:21PM
We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
INVESTIGATING
3 days ago - at 05/20/2025 02:07PM
We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.
INVESTIGATING
3 days ago - at 05/20/2025 01:57PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Latest Blackbaud outages
Active Issue Alert – Payment Services - #000607676 - 7 days ago
Be the first to know when Blackbaud and other third-party services go down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
