Outage in Blackbaud
Active Issue Alert – Multiple Products - #000613618
Resolved MinorIncident Report
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Internet Solutions Blackbaud CRM Blackbaud Online Registration Service (Beta) Blackbaud Statistical Unit API Blackbaud Email Marketing Blackbaud Raiser's Edge NXT Blackbaud Treasury API Blackbaud Constituent API Blackbaud Altru Blackbaud Gift API Blackbaud Fundraising API Blackbaud Communication Preference API (Beta) Blackbaud NetCommunity Blackbaud General Ledger API Blackbaud Accounts Payable API Blackbaud Opportunity API Blackbaud Financial Edge NXT Blackbaud List API (Beta) Blackbaud GrantsConnect Blackbaud CSRconnectNeed to monitor Blackbaud outages?
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 06/13/2025 01:44PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
IDENTIFIED
5 months ago - at 06/13/2025 12:52PM
We have seen restored performance for multiple products including: Blackbaud Altru, CRM, Raiser's Edge NXT, Financial Edge NXT, Internet Solutions and NetCommunity. Our teams continue to see impacts to YourCause CSR Connect and are continuing to troubleshoot the issue. Please reference this page for future updates.
IDENTIFIED
5 months ago - at 06/13/2025 10:49AM
We have seen restored performance for multiple products including: Blackbaud Altru, CRM, Raiser's Edge NXT, Financial Edge NXT, Internet Solutions and NetCommunity. Our teams continue to see impacts to YourCause solutions and are continuing to troubleshoot the issue. Please reference this page for future updates.
IDENTIFIED
5 months ago - at 06/13/2025 09:51AM
Our engineers have identified additional issues, and we are working to address it now. Please continue to reference this page for updates.
MONITORING
5 months ago - at 06/13/2025 09:50AM
Our engineers have additional issues, and we are working to address it now. Please continue to reference this page for updates.
MONITORING
5 months ago - at 06/13/2025 09:12AM
A fix has been implemented and we are monitoring the results. Please continue to reference this page for updates
INVESTIGATING
5 months ago - at 06/13/2025 08:04AM
We continue working on an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
5 months ago - at 06/13/2025 07:02AM
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Latest Blackbaud outages
Active Issue Alert – Blackbaud Altru® - #000642975 - 3 days ago
Active Issue Alert – Financial Edge NXT - 000642747 - 4 days ago
Active Issue Alert – Raiser's Edge NXT - #000642589 - 5 days ago
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