Outage in Blackbaud
Active Issue Alert – Grateful Patient Solution - 000685994
Resolved MinorIncident Report
Summary AI Generated
Blackbaud's Grateful Patient Solution experienced a minor incident on July 30, 2026, lasting approximately 1.5 hours and affecting some customers. Engineers investigated and diagnosed the issue before restoring full service. The incident was resolved with services confirmed back to normal by 12:40 PM ET.
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 07/30/2026 04:40PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
IDENTIFIED
11 days ago - at 07/30/2026 03:50PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
11 days ago - at 07/30/2026 03:10PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
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