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Outage in Blackbaud

Active issue alert with SKY API

Resolved Major
August 05, 2026 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

For 48 minutes, developers were unable to access the SKY API Developer Portal's API and Endpoint References pages or use the SKY API Console to explore and test operations. Only the documentation and portal tooling were affected — the underlying APIs remained fully functional. The issue was resolved and services were restored.

Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted.
Components affected
Blackbaud Constituent API

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 08/05/2026 10:34AM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 6 days ago - at 08/05/2026 09:49AM

Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted.

INVESTIGATING 6 days ago - at 08/05/2026 09:49AM

Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted.

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