Outage in Blackboard
Mass Notifications: A subset of clients experiencing 'Time out' error when logging in to the Mass Notification Platform
Resolved Minor
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Outage Details
Components affected
Blackboard BB Comms HQ (Formerly ParentLink)Latest Updates ( sorted recent to last )
The Development team found the issue and restored access to all services. Message delivery should be working normally, however, if you experience any issue with messages sent during this time window, reach out to Support for assistance.
Our development team discovered that a subset of mass notification sites are timing out when a user tries to log in. We are working to resolve this issue as quickly as possible. If you need to send an emergency message and are affected by this, please reach out to our support team for assistance.
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