Outage in Blackboard
502 Bad Gateway timeout errors occurring when accessing Ally Accessibility reports - US
Resolved MinorIncident Report
We are investigating a reported issue where some Ally US clients receive a 502 Bad Gateway error, beginning at roughly 10 AM ET on January 8, 2025, when attempting to access the Ally reports. Engineers and product development are currently investigating.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 01/08/2025 09:18PM
After intervention and monitoring, it was observed that the 5xx errors ended by 12:56 PM ET. We will continue to monitor but users should be able to access the reports as expected.
MONITORING
about 1 year ago - at 01/08/2025 07:45PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 year ago - at 01/08/2025 05:52PM
We are investigating a reported issue where some Ally US clients receive a 502 Bad Gateway error, beginning at roughly 10 AM ET on January 8, 2025, when attempting to access the Ally reports. Engineers and product development are currently investigating.
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