Outage in Blackboard
502 Bad Gateway timeout errors occurring when accessing Ally Accessibility reports - US
Resolved MinorIncident Report
We are investigating a reported issue where some Ally US clients receive a 502 Bad Gateway error, beginning at roughly 10 AM ET on January 8, 2025, when attempting to access the Ally reports. Engineers and product development are currently investigating.
Components affected
Blackboard Ally - North AmericaNeed to monitor Blackboard outages?
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 01/08/2025 09:18PM
After intervention and monitoring, it was observed that the 5xx errors ended by 12:56 PM ET. We will continue to monitor but users should be able to access the reports as expected.
MONITORING
10 months ago - at 01/08/2025 07:45PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
10 months ago - at 01/08/2025 05:52PM
We are investigating a reported issue where some Ally US clients receive a 502 Bad Gateway error, beginning at roughly 10 AM ET on January 8, 2025, when attempting to access the Ally reports. Engineers and product development are currently investigating.
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