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Outage in Blanco Services

Not able to login to the KYC system

Resolved Major
November 23, 2023 - Started about 2 years ago - Lasted 37 minutes
Official incident page

Incident Report

The issue is identified and we are currently working on a fix.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/23/2023 06:43PM

This incident has been resolved.

MONITORING about 2 years ago - at 11/23/2023 06:31PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 11/23/2023 06:26PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 years ago - at 11/23/2023 06:22PM

We have fixed the issue and are now monitoring the situation

IDENTIFIED about 2 years ago - at 11/23/2023 06:22PM

The issue is identified and we are currently working on a fix.

Latest Blanco Services outages

SMS Login Codes Delayed - 6 months ago
Client file is slow - about 1 year ago

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