Outage in Blend

SMS provider Outage potentially impacting MFA authentication messages

Resolved Minor
August 28, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

Blend has been made aware of an outage impacting the SMS provider that may prevent certain MFA authentication codes from being delivered to the intended recipients. Twilio is aware of this issue and continues to monitor this incident via their status page: https://status.twilio.com/incidents/xyn0p43sjdq5 Blend will continue to monitor this incident as well and will update its status page as soon as updates become available. In the meantime, please don't hesitate to reach back with any additional question, suggestion or update to support@blend.com
Components affected
Blend Lending Platform

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/28/2025 08:56PM

We will continue to monitor SMS deliverability.

MONITORING about 2 months ago - at 08/28/2025 07:12PM

Blend has been made aware of an outage impacting the SMS provider that may prevent certain MFA authentication codes from being delivered to the intended recipients.

Twilio is aware of this issue and continues to monitor this incident via their status page: https://status.twilio.com/incidents/xyn0p43sjdq5

Blend will continue to monitor this incident as well and will update its status page as soon as updates become available.

In the meantime, please don't hesitate to reach back with any additional question, suggestion or update to support@blend.com
Lending Platform

INVESTIGATING about 2 months ago - at 08/28/2025 07:12PM

Blend has been made aware of an outage impacting the SMS provider that may prevent certain MFA authentication codes from being delivered to the intended recipients.

Twilio is aware of this issue and continues to monitor this incident via their status page: https://status.twilio.com/incidents/xyn0p43sjdq5

Blend will continue to monitor this incident as well and will update its status page as soon as updates become available.

In the meantime, please don't hesitate to reach back with any additional question, suggestion or update to support@blend.com

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