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Outage in Blend

API Gateway – Monitoring Update

Resolved Minor
March 02, 2026 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Blend's API Gateway experienced issues for 3.2 hours, causing some clients to encounter 502 Bad Gateway errors and disruptions with document generation, disclosures, and exports. The team resolved the incident by increasing the number of API Gateway pods and adjusting auto-scaling settings while proactively tracking any failed exports. The service was stabilized and the incident was fully resolved.

We are currently investigating API Gateway issues. Some clients may see 502 Bad Gateway errors or experience disruptions with API-related functionality, including document generation, disclosures, or exports. If you encounter any of these issues, please reach out to support so we can investigate. We will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/02/2026 10:55PM

This incident has been resolved.

MONITORING about 2 months ago - at 03/02/2026 08:40PM

API-related functionality, including exports, document generation, and disclosures, is currently stable. We recently increased the number of API Gateway pods and continue to monitor traffic and performance.

We are proactively tracking any failed exports and adjusting auto-scaling settings to maintain reliability.

INVESTIGATING about 2 months ago - at 03/02/2026 07:48PM

We are currently investigating API Gateway issues. Some clients may see 502 Bad Gateway errors or experience disruptions with API-related functionality, including document generation, disclosures, or exports. If you encounter any of these issues, please reach out to support so we can investigate. We will provide updates as more information becomes available.

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