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Outage in Blend

Document Generation

Resolved Minor
March 05, 2026 - Started about 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Integration connection errors in Blend's document generation service prevented successful disclosure issuance and disrupted synchronization of disclosure status updates between Blend and client loan origination systems. The engineering team identified and implemented a short-term fix to resume workflows, then worked to replay events for impacted loans. The incident was fully resolved after 6.4 hours with all affected loan events addressed.

We are currently observing integration connection errors impacting document generation workflows. This issue may prevent the successful issuance of disclosures and can also impact the synchronization of disclosure status updates between Blend and the client’s LOS. Our engineering team is actively investigating the root cause and working to determine the scope and impact. We will provide additional updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/06/2026 04:22AM

This incident has been resolved.

MONITORING about 2 months ago - at 03/05/2026 11:34PM

We have confirmed that our update to address the connection issues impacting document generation and disclosures workflows has resolved the errors observed earlier today.

Our team is continuing to monitor for any further errors and replay events to mitigate any impacted loans. We will update this issue to resolved once all impact loan events have been addressed.

IDENTIFIED about 2 months ago - at 03/05/2026 11:03PM

We have identified a short term update to resume successful document generation and disclosure issuance workflows. We are actively monitoring the system and working to replay events for any impacted loans.

Our team is continuing to actively investigate the root cause of the integration connection errors to ensure all document generation and disclosure workflow traffic can be processed successfully. We will provide additional updates as soon as the long term root cause fix is identified.

INVESTIGATING about 2 months ago - at 03/05/2026 10:00PM

We are currently observing integration connection errors impacting document generation workflows. This issue may prevent the successful issuance of disclosures and can also impact the synchronization of disclosure status updates between Blend and the client’s LOS.

Our engineering team is actively investigating the root cause and working to determine the scope and impact. We will provide additional updates as more information becomes available.

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