Outage in Bloomerang
Automatic Email Receipts not sending for Cash, Check, and In-Kind donations
Resolved Minor
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Outage Details
Components affected
Bloomerang CRMLatest Updates ( sorted recent to last )
This incident has been resolved.
We have implemented a fix and Automatic Email Receipts created after 10/28 9:30 PM EDT will now function as expected. Manually entered cash, check, and in-kind donations entered between October 25th and October 28th 9:30 PM EDT would not have been sent. Customers can acknowledge impacted cash, check, and in-kind donations using an email with the Purpose set to 'Acknowledgement'. Please reach out to support@bloomerang.com for assistance.
Beginning Friday, October 25th, Automatic Email Receipts have not been sending for manually entered cash, check, and in-kind donations. Please note, credit card and EFT donations have not been affected by this issue. We apologize for any inconvenience.
Our team is actively working to resolve this issue. In the interim, customers can acknowledge cash, check, and in-kind donations using an email with the Purpose set to 'Acknowledgement'. Please reach out to support@bloomerang.com for assistance.
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