Outage in Bloomerang

Investigating intermittent degraded performance

Resolved Minor
October 31, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating reports of Intermittent degraded performance across Bloomerang, these issues may be impacting multiple areas of the application. We apologize for any inconvenience this issue may cause and will provide an update in approximately 30 minutes as we learn more.
Components affected
Bloomerang CRM
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/31/2024 02:32AM

Monitoring confirmed performance is restored and this incident is resolved. We apologize for any inconvenience.

MONITORING 3 months ago - at 10/31/2024 02:16AM

We have identified the issue and implemented a fix. Performance is now restored and we are continuing to monitor to confirm.

INVESTIGATING 3 months ago - at 10/31/2024 01:35AM

Some error pages may be occurring for users attempting to log in or add constituent and transaction data. Issues are intermittent and may be resolved by refreshing the browser and trying again. We continue investigating this issue and will provide another update within 30 minutes.

INVESTIGATING 3 months ago - at 10/31/2024 01:06AM

We are currently investigating reports of Intermittent degraded performance across Bloomerang, these issues may be impacting multiple areas of the application. We apologize for any inconvenience this issue may cause and will provide an update in approximately 30 minutes as we learn more.

Latest Bloomerang outages

Delays with email sending and receiving open/click confirmations - 12 days ago
Service outage - 27 days ago
Acknowledgement emails not sending after editing existing transactions - 3 months ago
Automatic Email Receipts not sending for Cash, Check, and In-Kind donations - 3 months ago
Intermittent Degraded Performance - 4 months ago

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