Outage in Bloomreach

Availability Interruption - Bloomreach Dashboard

Resolved Minor
October 25, 2023 - Started almost 2 years ago - Lasted 23 minutes
Official incident page

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Outage Details

Dear Customer, We have detected an intermittent issue in the Bloomreach search and merchandising dashboard. Dashboard users are currently facing issues loading the search and merchandising dashboard . We are further investigating the issue. Kind regards, Bloomreach Support team
Components affected
Bloomreach brSM EMEA Bloomreach brSM US
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 10/25/2023 04:00PM

Dear Customer,

We are glad to inform you the availability of the Bloomreach Tools Dashboard has been restored.

Please verify the availability of the dashboard and let us know if you are still experiencing any problems.

If you have any further questions or need additional assistance, please let us know.

Best regards,
Bloomreach Support team

MONITORING almost 2 years ago - at 10/25/2023 03:51PM

Dear Customer,

We are glad to inform you the platform availability of the Bloomreach Tools Dashboard has been restored. We will continue to monitor.

Best regards,
Bloomreach Support team

INVESTIGATING almost 2 years ago - at 10/25/2023 03:38PM

Dear Customer,

We have detected an intermittent issue in the Bloomreach search and merchandising dashboard.
Dashboard users are currently facing issues loading the search and merchandising dashboard .
We are further investigating the issue.

Kind regards,
Bloomreach Support team

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