Outage in Bloomreach
Bloomreach Cloud CMS Issue
Resolved Minor
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Outage Details
We are currently investigating an issue within our CMS that appears to be affecting redeployments and updates to custom domains. Preliminary analysis suggests a potential underlying bug.
Our engineering teams are actively working to identify the root cause and implement a resolution. While we do not yet have an estimated time for recovery, please rest assured that this matter is being treated with the highest priority.
As a precaution, we recommend temporarily postponing any deployments or modifications to custom domains until further notice.
We will provide updates as soon as additional information becomes available.
If you would require assistance for adding domains or deployment, we would encourage you to reach out to support and raise a ticket.
Thank you for your patience and understanding.
Components affected
Bloomreach EU Central Bloomreach Asia Pacific Southeast (SG) Bloomreach US East Bloomreach US Northeast Bloomreach US West Bloomreach EU West Bloomreach US NorthwestLatest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 08/25/2025 12:15PM
We are pleased to inform you the CMS issue has been resolved.
If you would require assistance, we would encourage you to reach out to support and raise a ticket.
Thank you for your patience and understanding.
MONITORING
11 days ago - at 08/21/2025 08:47AM
A fix for the issue identified on 19th Aug has been deployed by our engineering team. We are currently monitoring the results to ensure full resolution.
We will provide updates as soon as additional information becomes available.
If you would require assistance we would encourage you to reach out to Bloomreach Support and raise a ticket .
Thank you for your patience and understanding.
IDENTIFIED
13 days ago - at 08/19/2025 02:14PM
We are currently investigating an issue within our CMS that appears to be affecting redeployments and updates to custom domains. Preliminary analysis suggests a potential underlying bug.
Our engineering teams are actively working to identify the root cause and implement a resolution. While we do not yet have an estimated time for recovery, please rest assured that this matter is being treated with the highest priority.
As a precaution, we recommend temporarily postponing any deployments or modifications to custom domains until further notice.
We will provide updates as soon as additional information becomes available.
If you would require assistance for adding domains or deployment, we would encourage you to reach out to support and raise a ticket.
Thank you for your patience and understanding.
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