Outage in Bloomreach

Availability Interruption - Bloomreach Dashboard

Resolved Major
June 20, 2024 - Started 12 months ago - Lasted 21 minutes
Official incident page

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Outage Details

Dear Customer, We have detected an issue in the Bloomreach search and merchandising dashboard. Dashboard users are currently facing issues loading the search and merchandising dashboard . Our Engineering team is aware and is further investigating the issue. Kind regards, Bloomreach Support team
Components affected
Bloomreach brSM EMEA Bloomreach brSM US
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 06/20/2024 09:16AM

Dear Customer,

We are glad to inform you the availability of the Bloomreach Tools Dashboard has been restored.

Please verify the availability of the dashboard and let us know if you are still experiencing any problems.

If you have any further questions or need additional assistance, please let us know.

Best regards,
Bloomreach Support team

MONITORING 12 months ago - at 06/20/2024 09:02AM

Dear Customer,

We are glad to inform you the platform availability of the Bloomreach Tools Dashboard has been restored. We will continue to monitor.

Best regards,
Bloomreach Support team

MONITORING 12 months ago - at 06/20/2024 09:02AM

We are continuing to monitor for any further issues.

MONITORING 12 months ago - at 06/20/2024 09:01AM

Dear Customer,

We are glad to inform you the platform availability of the Bloomreach Tools Dashboard has been restored. We will continue to monitor.

Best regards,
Bloomreach Support team

INVESTIGATING 12 months ago - at 06/20/2024 08:57AM

Dear Customer,

We have detected an issue in the Bloomreach search and merchandising dashboard.
Dashboard users are currently facing issues loading the search and merchandising dashboard .
Our Engineering team is aware and is further investigating the issue.

Kind regards,
Bloomreach Support team

Latest Bloomreach outages

Google Cloud Platform Availability issue - about 22 hours ago
Integrations Tracking Lag - 9 days ago
US1 campaign services disruption - 7 months ago
US1 degraded performance - 7 months ago
Availability Interruption - Bloomreach Dashboard - 9 months ago

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