Outage in Bloomreach

Feed Processing Interruption - Bloomreach Search & Merch

Resolved Major
October 20, 2025 - Started 11 days ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Customer, We are currently experiencing a delay with feed processing potentially related to ongoing AWS outages. Our teams are investigating the situation will mitigate as soon as possible. All other parts of the platform were not affected. We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time. Kind regards, Bloomreach Support team.
Components affected
Bloomreach brSM EMEA Bloomreach brSM US

Need to monitor Bloomreach outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Start Free Trial
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/20/2025 08:35PM

We are pleased to inform you the feed processing availability has been restored.

MONITORING 11 days ago - at 10/20/2025 07:19PM

The feed processing is progressing. We are continuing to monitor.

We will update as soon as we have any more information.

IDENTIFIED 11 days ago - at 10/20/2025 05:29PM

Dear Customer,

We can confirm the delay with feed processing is related to the ongoing AWS outages.

We do apologize for the inconvenience caused. We will continue to provide updates as we have more information to share.

Kind regards,
Bloomreach Support team.

INVESTIGATING 11 days ago - at 10/20/2025 04:07PM

Dear Customer,

We are currently experiencing a delay with feed processing potentially related to ongoing AWS outages.
Our teams are investigating the situation will mitigate as soon as possible. All other parts of the platform were not affected.

We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information or an estimated resolution time.

Kind regards,
Bloomreach Support team.

Latest Bloomreach outages

Recs and Pathways latency - 11 days ago
Dashboard Components - Bloomreach Discovery - 11 days ago
Bloomreach Components Impacted Intermittently - 11 days ago
Feed processing delays - 24 days ago
Discovery Dashboard Catalogs UI and Feed Processing Issue - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook