Outage in Bloomreach
Recs and Pathways latency
Resolved MajorIncident Report
We are experiencing latency with Recs and Pathways API. This is related to the ongoing AWS outage.
We apologize for the inconvenience caused and will update as soon as we have any more information.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 10/20/2025 08:56PM
We are pleased to inform you the Recs and Pathways latency has been resolved.
MONITORING
3 months ago - at 10/20/2025 08:32PM
The Recs and Pathways API latency is stable.
We are currently monitoring and will update as soon as we have additional information.
INVESTIGATING
3 months ago - at 10/20/2025 06:41PM
We are experiencing latency with Recs and Pathways API. This is related to the ongoing AWS outage.
We apologize for the inconvenience caused and will update as soon as we have any more information.
Latest Bloomreach outages
Discovery Feed Ingestion Interruption - 6 days ago
Temporary Access Issue on US1 - 8 days ago
Cloudflare Outage - about 2 months ago
Consent event sync processing lag for Shopify integrations - about 2 months ago
Investigating Performance Degradation on manage Endpoint - about 2 months ago
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