Outage in Bloomreach

Recs and Pathways latency

Resolved Major
October 20, 2025 - Started 11 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are experiencing latency with Recs and Pathways API. This is related to the ongoing AWS outage. We apologize for the inconvenience caused and will update as soon as we have any more information.
Components affected
Bloomreach brSM US

Need to monitor Bloomreach outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 10/20/2025 08:56PM

We are pleased to inform you the Recs and Pathways latency has been resolved.

MONITORING 11 days ago - at 10/20/2025 08:32PM

The Recs and Pathways API latency is stable.

We are currently monitoring and will update as soon as we have additional information.

INVESTIGATING 11 days ago - at 10/20/2025 06:41PM

We are experiencing latency with Recs and Pathways API. This is related to the ongoing AWS outage.

We apologize for the inconvenience caused and will update as soon as we have any more information.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook