Outage in Blue Canvas

Salesforce data not syncing

Resolved Major
September 22, 2022 - Started about 3 years ago
Official incident page

Incident Report

We've become aware of a problem causing salesforce data to not be synced to Blue Canvas. Our engineering team is currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 09/22/2022 10:13AM

The issue is resolved as Salesforce data is once again syncing successfully.

MONITORING about 3 years ago - at 09/22/2022 09:59AM

Testing the fix was successful and we're deploying the changes now. We'll continue to monitor the issue until we're sure it's been resolved.

IDENTIFIED about 3 years ago - at 09/22/2022 09:40AM

We've identified the cause of the issue and are testing a fix.

INVESTIGATING about 3 years ago - at 09/22/2022 09:15AM

We've become aware of a problem causing salesforce data to not be synced to Blue Canvas. Our engineering team is currently investigating the issue.

Latest Blue Canvas outages

Database issues - 8 months ago
Internal Server Outage - about 1 year ago

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