Outage in BlueOptima
BI Data Set Refresh Failure
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh will be triggered and we are working on getting them completed for all clients. This page will be updated once the new BI refresh is completed.
Root cause investigation is in progress, and this page will be updated with the details once concluded
Update : The issue is resolved now. A new BI refresh was triggered and completed for all impacted clients at 2022-09-12 08:54:30.461 UTC. It is necessary to regenerate any BI datasets that were created before 2022-09-12 08:54:30.461025 UTC
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