Outage in BlueOptima
BI dataset Refresh Failure
Resolved Minor
July 17, 2022 - Started over 3 years ago
Official incident page
Official incident page
Incident Report
An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh was triggered and completed for all clients at 2022-07-18 23:08:33.333 UTC. It is necessary to regenerate any BI datasets that were created before 2022-07-18 23:08:33.333 UTC.
Root cause investigation is in progress, and this page will be updated with the details once the same is concluded
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RESOLVED
over 3 years ago - at 07/19/2022 08:43AM
An issue occurred with the BI dataset refresh which resulted in the BI refresh process failing without triggering the alarms set. A new BI refresh was triggered and completed for all clients at 2022-07-18 23:08:33.333 UTC. It is necessary to regenerate any BI datasets that were created before 2022-07-18 23:08:33.333 UTC.
Root cause investigation is in progress, and this page will be updated with the details once the same is concluded
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