Outage in BlueOptima
Service degradation
Resolved MinorIncident Report
Service degradation: We have identified service interruptions affecting the integrators this evening. We have identified this as an issue with degraded performance of an API used for communication between Integrator & BlueOptima SaaS service.
We are actively implementing mitigating controls to reduce the frequency of these shutdowns while we work on a resolution. We are committed to resolving it by early next week.
We apologise for the inconvenience caused and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as we have a resolution.
Components affected
BlueOptima Central ServerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 10/11/2024 02:01PM
This incident has been resolved.
INVESTIGATING
over 1 year ago - at 09/26/2024 05:32AM
We are continuing to investigate this issue.
INVESTIGATING
over 1 year ago - at 09/25/2024 03:25PM
Service degradation: We have identified service interruptions affecting the integrators this evening. We have identified this as an issue with degraded performance of an API used for communication between Integrator & BlueOptima SaaS service.
We are actively implementing mitigating controls to reduce the frequency of these shutdowns while we work on a resolution. We are committed to resolving it by early next week.
We apologise for the inconvenience caused and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as we have a resolution.
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