Outage in BlueOptima

Service degradation

Resolved Minor
September 25, 2024 - Started 3 months ago - Lasted 16 days
Official incident page

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Outage Details

Service degradation: We have identified service interruptions affecting the integrators this evening. We have identified this as an issue with degraded performance of an API used for communication between Integrator & BlueOptima SaaS service. We are actively implementing mitigating controls to reduce the frequency of these shutdowns while we work on a resolution. We are committed to resolving it by early next week. We apologise for the inconvenience caused and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as we have a resolution.
Components affected
BlueOptima Central Server
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/11/2024 02:01PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 09/26/2024 05:32AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 09/25/2024 03:25PM

Service degradation: We have identified service interruptions affecting the integrators this evening. We have identified this as an issue with degraded performance of an API used for communication between Integrator & BlueOptima SaaS service.
We are actively implementing mitigating controls to reduce the frequency of these shutdowns while we work on a resolution. We are committed to resolving it by early next week.
We apologise for the inconvenience caused and appreciate your patience and understanding during this time. We will keep you updated on our progress and notify you as soon as we have a resolution.

Latest BlueOptima outages

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SaaS Server Outage - about 3 years ago

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