Outage in Blueprint

Service interruption

Resolved Minor

July 17, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected the PDF service and parts of IncomeXpert PLUS processing are down. Investigation is underway.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 07/18/2024 12:23AM

All PDF and IncomeXpert PLUS services have been restored.

INVESTIGATING over 1 year ago - at 07/17/2024 11:23PM

We have detected the PDF service and parts of IncomeXpert PLUS processing are down. Investigation is underway.

Latest Blueprint outages

SSO Availability - 2 months ago

AWS outage impact - 4 months ago

Degraded performance - PDF generation - 4 months ago

Site unresponsive - 4 months ago

PDF report generation unavailable - 6 months ago

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