Outage in Bold Commerce

Bold Product Bundles administration panel is experiencing an interruption in service for some users

Resolved Minor
May 30, 2022 - Started over 3 years ago - Lasted 8 minutes
Official incident page

Incident Report

We are currently experiencing an error for some users of Bold Product Bundles. Users who have turned off 3rd party cookies in their browser settings will encounter a blank page when opening the app admin panel. Front end users will not encounter any issues - the customer facing functions of Bold Product Bundles are not impacted. We have identified the cause and are currently deploying a solution to correct this behaviour.
Components affected
Bold Commerce Bold Product Bundles
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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/30/2022 07:23PM

A fix has been implemented and users should no longer be encountering any errors. We are continuing to monitor for any further issues.

IDENTIFIED over 3 years ago - at 05/30/2022 07:13PM

We are currently experiencing an error for some users of Bold Product Bundles. Users who have turned off 3rd party cookies in their browser settings will encounter a blank page when opening the app admin panel.

Front end users will not encounter any issues - the customer facing functions of Bold Product Bundles are not impacted.

We have identified the cause and are currently deploying a solution to correct this behaviour.

Latest Bold Commerce outages

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Quickbooks Sync and Xero Sync admin panels unavailable. - 2 months ago
Third-Party service provider outage leading to degraded services. - 4 months ago
Partial outage for merchant admin consoles (Custom Pricing, Upsell, Bundles and Discounts) - 5 months ago

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