Outage in Bold Commerce
Bold Applications Emails Not Sending
Resolved Minor
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Outage Details
Components affected
Bold Commerce Bold Sales Motivator Bold Commerce Bold Custom Pricing Bold Commerce Bold Product Bundles Bold Commerce Bold Product Upsell Bold Commerce Bold Checkout Bold Commerce Bold Multi-Currency Bold Commerce Bold Product DiscountsLatest Updates ( sorted recent to last )
We have received notification that our upstream partner has corrected the delay in email delivery. We are now seeing messages flow through without any delay, but are continuing to monitor for any further issues for the time being.
We are continuing to work with our upstream partner on a resolution. Currently, delivery of outbound mail from most Bold applications is being delayed. In testing, messages we have sent we have seen delays of approximately 15-20 minutes for delivery.
We have identified the the issue and working with our upstream partner to resolve the issue, currently outbound email from most Bold Applications are being delayed or not currently sending.
We are currently investigating an upstream partner outage that is causing Bold Application not to send emails, this is currently affecting all applications.
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