Outage in Bold Commerce
Investigation on multiples of the same email being sent on abandon carts
Resolved MinorIncident Report
We are investigating reports of checkout sending multiple copies of the same email to customers on abandon carts, we will update the incident as we continue to investigate the issue.
Components affected
Bold Commerce Bold Checkout
The Status Page Aggregator Built for IT Teams
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Try IsDown risk-free
14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
MONITORING
almost 3 years ago - at 10/16/2022 12:03AM
We have identified that the issue was related to a deployment that triggered a process that caused an increase in duplicate emails, the issue has not occurred again in the last 24 hours and the service is currently working as expected. On-Call teams will continue to monitor the for further issues.
INVESTIGATING
almost 3 years ago - at 10/15/2022 11:07PM
We are investigating reports of checkout sending multiple copies of the same email to customers on abandon carts, we will update the incident as we continue to investigate the issue.
Latest Bold Commerce outages
Subscriptions Report Generation Issue - 21 days ago
Bold Subscriptions app errors when adding products to an existing subscription or swapping products. - about 1 month ago
Quickbooks Sync and Xero Sync admin panels unavailable. - 2 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
